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Your tickets are currently non-refundable.
We are now offering you the option to protect your package for just
0.00 through Secure My Booking.
This will cover the ticket holder against the inability to attend the event, if the event has
not been cancelled.
Your package will be protected against illness (including contracting Covid-19) and the
attend an event due to travel bans in your home country or region.
If you are booking with current travel bans and these bans have not lifted at the time of
your event your tickets are not covered with this protection.
As well as this, the ticket holder will also be protected against, adverse weather, travel
delays, strikes, riots, jury service etc.
A full list of terms and conditions will be sent to you if you do choose to protect your
package via your email confirmation, please ensure you make yourself familiar with these. To
view the full terms and conditions click here
The Protection is non-refundable and available for purchase only at the time of booking.
Information about our deposit scheme.
If your package qualifies for our deposit scheme it will be displayed in the checkout at time of
All orders within 8 weeks of the event must be paid in full.
If the event is within 12 weeks, the outstanding balance must be paid in full by 6 weeks before the event.
If the event is over 12 weeks away, 50% of the outstanding balance must be paid 4 weeks after the order
date and the remaining balance paid by 6 weeks before the event or 6 months after order date,
whichever is sooner.
Payment reminder emails will be sent when each payment is due.
Should the customer not complete the deposit scheme, or miss a payment deadline, the order may
be cancelled and deposit retained after 10 days.
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