FAQ

Payments

Included in the cost is your seated match ticket, hospitality if applicable plus hotel accommodation which you have selected for your stay.
No, under no circumstances do we sell ticket only for any games.
No, Champions Travel only accepts credit or debit card payments.
Full payment is payable for any booking which is showing available to book on the website
Please log into your online account and you will be able to make payment.

Travel

Yes, you will need a passport for travel. Although Champions Travel do not deal with any aspect of you travel itinerary, we would like to advise that it will be the sole responsibility of each individual to make sure they have a full, valid passport/visa as required for their selected dates of travel.
You will need to take your match tickets and hotel voucher. You will receive these via post or email depending on the match booked.
Champions Travel advises very strongly that you do purchase travel insurance for any trip which you may undertake.

Events

Depending on what type of ticket type you book. Most clubs now have e-tickets, if this is the case these will be sent to the email address provided. If we are unable to email your tickets we can either arrange for the tickets to be collected from the stadium on matchday or the tickets could be delivered to your city centre hotel.
Yes, we will be able to advise of the area upon confirmation, unfortunately once confirmed these can not be changed and may be anywhere in the home section of the area you have selected. Due to our official arrangements with all the Football clubs we will be able to provide your exact seat numbers if needed.
Premier League fixtures can change date and kick-off times as close as a couple of weeks before they’re played. The Premier League will announce confirmed match dates and times usually no later than 4 weeks before they are played. We will notify you by email once we get informed of any changes to a match date or time. Your hotel booking will be moved to the new dates if needed free of charge.

Booking

After you have chosen your preferred game and package, you will receive your confirmation email. This will include all your booking details. Please check your junk mail folder if you do receive this immediately after booking. If you have any questions after you receive your confirmation then you can email us with your confirmation number and query.
Yes! This is always guaranteed when booking with Champions Travel
Yes of course you can book an extra nights for your stay, you may email us with your enquiry this will be on a request basis.
Yes of course! Please email sales@champions-travel.com or Call 00353749312882
All of our prices are standard, we do not have access to children’s tickets.
Never worry! Please contact one of emergency numbers located on our website and we will arrange for your tickets to be reprinted for stadium collection.

Miscellaneous

All match tickets are non refundable, cancellation policies for each hotel differ and therefore a refund for the hotel depends on the date and policy of the hotel.
You must be 18+ to make a reservation with Champions Travel. All children must be accompanied by an adult on all of our packages.
Yes, if you are travelling with a child or infant then they will need a match ticket, Infants do not get a seat but still require a ticket for entry to any game.
Check-in is usually from 3pm. If you require an early check in please contact the hotel directly yourself. This will always be up to the hotels discretion on the day of check in. At worst the hotel will hold your luggage until your room is ready.
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